Survey Question Examples
What are 5 good survey questions?
Five solid ones covering overall satisfaction, ease of use, whether expectations were met, likelihood to recommend, and the most important improvement.
- 1. How satisfied are you with your overall experience?
- 2. How easy was it to use the product or complete the process?
- 3. Did the experience meet your expectations?
- 4. How likely are you to recommend us to someone else?
- 5. What is the most important improvement we could make?
Together, these questions measure satisfaction, usability, whether expectations were met, advocacy, and what to fix next - broad enough to reuse across customer feedback, event evaluation, employee surveys, or product research. Stick to one consistent rating scale (one to five, or zero to ten) and explain what each end of the scale means. Add "not applicable" for anything that won't apply to everyone.
A few more worth adding once you need to go deeper than the core five:
- What were you hoping to accomplish?
- What alternatives did you consider?
- What nearly stopped you from purchasing?
Pick your questions based on what you actually need to know: rating scales if you want a number you can track over time, open-ended if you want the context and discovery behind it. Don't ask a question just because it sounds interesting.
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