Pricing & plans
Plans built to grow with your survey volume.
TrueSignal is priced around how many brands you manage and how many orders you survey each month - not seat-locked software you outgrow. Every plan includes the same delivery-triggered survey engine and dashboard; higher tiers simply raise your volume, seats, and campaigns.
Billing available in EUR, GBP, and USD. Get in touch for current pricing for your volume.
Available now
Free
Try TrueSignal on a single product, no card required.
- • 1 brand
- • Up to 50 orders/responses per month
- • 1 tracked product
Starter
For a single brand getting its first real signal.
- • 1 brand
- • Up to 500 orders/responses per month
- • 10 tracked products
Growing fast, or need something custom?
Coming soon
Growth
For brands running multiple campaigns across a few product lines.
- • Up to 3 brands
- • Up to 2,500 orders/responses per month
- • 50 tracked products
Coming soon
Scale
For multi-brand portfolios scaling survey volume.
- • Up to 10 brands
- • Up to 7,500 orders/responses per month
- • 250 tracked products
Custom
Enterprise
Custom volume, seats and contract terms for larger organisations.
- • Custom brands and volume
- • Dedicated contract terms
- • Priority support
Compare plans
What's included, plan by plan
| Feature / Limit | Free | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|---|
| Brands included | 1 | 1 | 3 | 10 | Custom |
| Monthly orders / responses | Up to 50 | Up to 500 | Up to 2,500 | Up to 7,500 | Custom |
| Tracked products | 1 | 10 | 50 | 250 | Custom |
| Team seats | 1 | 2 | 5 | 10 | Custom |
| Active surveys | 1 | 3 | 10 | 50 | Custom |
| Active campaigns | 1 | 2 | 5 | 20 | Custom |
| Billing | Free | Monthly or annual | Monthly or annual | Monthly or annual | Custom contract |
Annual billing saves 20% compared to paying monthly, on every paid plan.
Common questions
Pricing, answered
How does TrueSignal pricing work?
Plans are based on how many brands you manage and your monthly survey volume, with room to grow in tracked products, team seats, and active campaigns. Get in touch and we'll match you to the right plan and current pricing for your volume.
What currencies do you support?
Billing is available in EUR, GBP, and USD, so European finance teams can pay in the currency that suits them.
Can I switch plans or billing frequency?
Yes - you can upgrade, downgrade, or switch between monthly and annual billing at any time. Changes apply from your next billing cycle. See our Terms of Service for details.
Do you offer a discount for annual billing?
Yes, annual billing saves 20% compared to paying monthly, on every paid plan.
Is there a free plan?
Yes. The Free plan lets you try TrueSignal on a single brand and product with no card required, up to a limited monthly survey volume.
What happens if I go over my plan's limits?
We'll let you know and help you move to a plan that fits your volume - see our Terms of Service for how usage limits are handled.
What does the Enterprise plan include?
Custom brand, volume, and seat limits, plus dedicated contract terms - built around larger or multi-brand organisations. Talk to us to scope it out.
Founding partners
Ready to find the right plan for your volume?
Join the waitlist and we'll help you pick the plan that fits your brands, survey volume, and team.
Become a Founding Partner